The Transformation Opportunity While 70% of organisations now use AI in Learning & Development, most remain trapped in enhancement thinking—using advanced tools to modernise outdated approaches. This represents a massive, missed opportunity to solve Bloom’s “2-Sigma Problem”: the discovery that one-on-one tutoring produces two standard deviations better performance than traditional classroom settings. At NIIT, we believe AI makes it possible to scale this level of personalised instruction through real-time adaptive simulations, unlimited AI role-play practice, and moment-of-need coaching—enabling average learners to reach 98th-percentile performance. The real shift required isn’t technological—it’s conceptual. Instead of

asking, “How can AI make our training faster?” the question becomes, “What’s possible with infinitely patient, expertly informed, personally tailored instruction?”